
ParkHelper® Parking Management Server – Your Smart Parking Brain
The ParkHelper® In-Space Parking Management Controller is the central control unit of the ParkGuide® Smart Parking Guidance System, purpose-built for modern intelligent parking lot management.
Built on an industrial-grade hardware platform and equipped with a high-performance embedded OS, it processes vast parking data and video feeds in real-time to ensure system stability and reliability.
With RAID 1 redundancy support and up to 64TB storage capacity across multiple RAID configurations, the system offers reliable, high-capacity video storage.
The ParkHelper® controller integrates license plate recognition (LPR), space detectors, real-time video monitoring, and visitor reservation modules, making it scalable across multiple sites.
Key Features

Embedded Dual Operating System
Dual embedded OS architecture with SSD-based storage prevents service interruption and ensures operational stability.

Fault-Tolerant Storage
Hardware RAID structure quickly recovers data in case of disk failure, enhancing data integrity and storage security.

System Health Monitoring
Real-time monitoring of CPU load, disk health, and device anomalies with automatic alerts to maintenance staff.

Auto Reboot After Crash or Power Loss
Auto-restart and state recovery functions ensure uninterrupted operations without manual intervention.

Web-Based Remote Access
Authorized users can manage operations, import/export data, and view statistics through a web interface.

Real-Time Device Disconnection Alerts
Instant pop-up and messaging alerts prevent disruptions in guidance caused by disconnection issues.

Instant License Plate Event Playback
Search by license plate number and instantly replay the corresponding surveillance video.

Event Search & Data Export
Filter events by plate, time, gate, and export logs or access lists in TXT/XLS formats.
Technical Specifications
| System Platform | Core i7 | Xeno CPU (Optional), SSD installed with embedded OS | RAID 1 (Optional) |400W power |
| Storage | Built-in 4 hot-swappable hard drives; hardware RAID supports RAID 0/1/5/6/10 with hot spare; up to 40TB capacity. |
| System Control | Built-in hardware and software watchdog for auto reboot; 3 cooling fans and temperature controller. |
| Display Output | DMI, VGA, and DVI triple display output; supports 4K resolution. |
| Network | Dual or quad 10/100/1000 Mbps Ethernet ports. (depending on model) |
| Dimensions & Weight | 88(H) × 483(W) × 660(L) mm; 19” 2U rackmount aluminum chassis; 12kg (without hard drives) |
| Connect Devices | 1–16 channels of license plate recognition cameras | 1–16 channels of UHF readers | 8–1024 channels of parking space detection cameras | 32–5120 ultrasonic sensors (optional). |
| Event Logging | Records full event data: time, license plate number, gate, image, video. |
| Access Control | Manage blacklist/whitelist/reservation DB; controls by time, plate, gate, display message. |
| Database Management | Supports manual/auto download of license plate data from central management system. |
| Event Search | Search by name, license plate, location, or time; click to view related footage. |
| Parking Info | Real-time LPR display, vacant spot summary by area/floor, navigation; custom message for reservations. |
| Parameter Settings | Configurable detection area, pixel size, thresholds; import/export parameters, black/white lists. |
| Gate Control | Auto-open upon LPR validation; manual or remote override during system failure. |
| Failover Backup | Supports backup server function; auto switch upon main unit failure. (optional) |
| System Health | Monitors HDD capacity/temperature, CPU load, and network traffic in real time. |
| Time Synchronization | Supports NTP; host can act as time server for all connected devices. |
| Auto Reboot After Power Loss | System auto restarts and restores last state after power outage. |
| User Access Control | Unlimited users; customizable access permissions. |
| HDD Failure Alert | Supports S.M.A.R.T. alerts with 2-level warnings; email/SMS notifications; optional buzzer and GUI alerts. |
| PMS Server | OS and software pre-installed; includes USB dongle for security |
| Integration | I/O integrated for gates, alarms, indicators, sensors; open API for third-party integration. (e.g., pay stations) |
| Pixel & Angle | Plate width ≥80 pixels; camera to plate angle ≤30°, to road ≤10°. |
e.g.:AnyNet-12804(2)(2):6 LPR camera | 4 Hot Swap | LPR X2 + 126 Parking camera | UHF reader x2 | Support Raid 5/6 | |
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